Shipping Policy

Shipping Policy

Order processing

All orders are prepared and dispatched within 2–3 business days. Once your order is on its way, you'll receive a confirmation email with your tracking link so you can follow its journey to your door.

Delivery times

After dispatch, delivery usually takes 5–8 business days, depending on your location and the local courier. Business days do not include weekends or public holidays.

If you order multiple items, they may arrive in separate packages.

Important notes

• Delivery times do not include the processing time.
• During peak seasons and holidays, processing and delivery may take slightly longer.

We're here to help

Have a question about your order? Email us at info@dotren.com and we'll be happy to help.